Now In: Privacy Policy

Our privacy statement is designed to tell you:

  1. What personally identifiable information of yours or third party personally identification is collected from you through the web site.
  2. The organization collecting the information.
  3. How the information is used.
  4. With whom the information may be shared.
  5. What choices are available to you regarding collection, use and distribution of the information.
  6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Big At Heart LLC control.
  7. How you can correct any inaccuracies in the information.

Information Collection and Use

Big At Heart LLC is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Big At Heart LLC collects information from our users at several different points on our website.

Ordering

We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer''s orders. If we have trouble processing an order, this contact information is used to get in touch with the user. At the user''s option, we can retain this contact information on the site to speed up the entry of subsequent orders.

Cookies

A cookie is a piece of data stored on the user''s hard drive containing information about the user. For your convenience, this site uses cookies to maintain whether or not you are logged in or not. These cookies are encrypted and, moreover, they contain no personally identifiable information. Our site is not accessible unless cookies are accepted.

Log Files

We use IP addresses to analyze trends, administer the site, track user''s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We do not currently share any personal information with outside parties for advertising or marketing purposes. We use an outside credit card processing company to bill users for goods and services. This company does not retain, share, store or use personally identifiable information for any secondary purposes.

Links

This web site contains links to other sites. Please be aware that we [Big At Heart LLC] are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Mailing List

Big At Heart LLC does not send out unsolicited commercial email (SPAM). If a user wishes to subscribe to our mailing list, we ask for contact information such as first name and email address. When the user requests subscription, Big At Heart LLC will automatically send the user an email asking for confirmation. If comfirmation is obtained, the user is signed up for the mailing list and can opt to unsubscribe at any time using an online form or by contacting us by email, postal mail, or phone.

Mergers/Acquisitions

If Big At Heart LLC merges with or is sold to another company, users will be notified by email and will be given an opportunity to decide whether or not to have their contact information shared. If users do not explicitly opt to share their personal information, it will not be shared.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just surfing. If you have any questions about the security at our website, you can send an email to bigatheart@earthlink.net. However, please understand that there is no foolproof security on the internet.

Correction/Updating Personal Information

If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can be done by email, postal mail, or phone.

Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected

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